I watch for certain indicators that the economy is turning around. The lines are longer at Starbucks. Customer service is getting worse in retail stores (a reverse indicator. When they were more desperate for our business, they were nicer).
Organizational folklore says that one of the first things cut in a downturn is training. One of the harbingers of spring is, therefore, the return of training. Here it comes…read this in today’s Wall Street Journal.
I will also check the overall rates of industrial accidents and worker’s compensation claims – with cuts in safety training, combined with longer work hours for the work crew that remains, I’ll bet we’re seeing more injuries. I’ll let you know.
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